Billing.constants.ts44 lines · main

1	export const USAGE_APPROACHING_THRESHOLD = 0.8
2
3	export const CANCELLATION_REASONS = [
4	{
5	value: 'I was just exploring, or it was a hobby/student project.',
6	},
7	{
8	value: 'I was not satisfied with the customer support I received.',
9	label: 'Could you tell us more about your experience with our support team?',
10	},
11	{
12	value: 'Briven is missing a specific feature I need.',
13	label: 'What specific feature(s) are we missing?',
14	},
15	{
16	value: 'I found it difficult to use or build with.',
17	label: 'What specific parts of Briven did you find difficult or frustrating?',
18	},
19	{
20	value: 'Performance or reliability insufficient.',
21	label:
22	'Could you tell us more about the specific issues you encountered (e.g., UI bugs, API latency, downtime)?',
23	},
24	{
25	value: 'My project was cancelled or put on hold.',
26	},
27	{
28	value: 'Too expensive',
29	label: 'We appreciate your perspective on our pricing, what aspects of the cost felt too high?',
30	},
31	{
32	value: 'The pricing is unpredictable and hard to budget for.',
33	label:
34	'Which aspects of our pricing model made it difficult for you to predict your monthly costs?',
35	},
36	{
37	value: 'My company went out of business or was acquired.',
38	},
39	{
40	value: 'I lost trust in the company or its future direction.',
41	label:
42	'Building and maintaining your trust is our highest priority, could you please share the specific event or reason that led to this loss of trust?',
43	},
44	]